At ABM Mart, we want you to shop with the utmost confidence, knowing that we are committed to your satisfaction. If you’re not completely satisfied with your purchase, we offer a hassle-free exchange, replacement, or repair policy within the guidelines outlined below. This policy applies to all purchases made at ABM Mart online through www.abmmart.pk.
Exchange/Replacement Policy:
- Proof of Purchase: Please note that all exchange or repair requests must be accompanied by any of the following Proof of Purchase.
- Original receipt must be provided for exchange/replacement.
- Items must be returned in the original manufacturer’s packaging, with all price tags attached.
- Exchange and Replacement will be accepted within seven days.
- In the case of item return, only store credit will be provided.
- If a product for exchange is not currently in our stock, it cannot be credited.
- We reserve the right to reject exchange or return requests.
Conditions for Exchange/Replacement:
- No claims of exchange/replacement of products bought on the website will be catered at any physical store of ABM Mart in any city.
- Products purchased from ABM Mart stores will not be entertained at our online store in any way (Exchange or Replacement).
- No claims will be accepted on products that have been previously replaced or exchanged.
- If a product is damaged by the consumer, it will not be exchanged or replaced.
- Any product returned without a receipt will be refused.
- Exchange requests made outside the specified time frame will not be entertained.
- Consumable items that have been used.
- Products with tampered or missing serial numbers.
- Items returned without original packaging or accessories.
- Goods and items purchased on sale or other promotions are not eligible for replacement and exchange unless you have received damaged goods.
- Custom-made or altered items. Any personalized products will not be exchanged or catered.
- No returns on online store credit.
- You can return a product within 7 days from the date of purchase, except for Fresh, Ultra Fresh, and Frozen items (Terms and Conditions apply).
ABM Mart is dedicated to providing a seamless shopping experience, and our return policy is a testament to our commitment to your satisfaction. Visit www.abmmart.pk for more details on our products and policies.