At ABM Mart, we want you to shop with the utmost confidence, knowing that we are committed to your satisfaction. If you’re not completely satisfied with your purchase, we offer a hassle-free exchange, replacement, or repair policy within the guidelines outlined below. This policy applies to all purchases made at ABM Mart online through www.abmmart.pk.

Exchange/Replacement Policy:

  • Proof of Purchase: Please note that all exchange or repair requests must be accompanied by any of the following Proof of Purchase.
    • Original receipt must be provided for exchange/replacement.
    • Items must be returned in the original manufacturer’s packaging, with all price tags attached.
    • Exchange and Replacement will be accepted within seven days.
    • In the case of item return, only store credit will be provided.
    • If a product for exchange is not currently in our stock, it cannot be credited.
    • We reserve the right to reject exchange or return requests.

Conditions for Exchange/Replacement:

  • No claims of exchange/replacement of products bought on the website will be catered at any physical store of ABM Mart in any city.
  • Products purchased from ABM Mart stores will not be entertained at our online store in any way (Exchange or Replacement).
  • No claims will be accepted on products that have been previously replaced or exchanged.
  • If a product is damaged by the consumer, it will not be exchanged or replaced.
  • Any product returned without a receipt will be refused.
  • Exchange requests made outside the specified time frame will not be entertained.
  • Consumable items that have been used.
  • Products with tampered or missing serial numbers.
  • Items returned without original packaging or accessories.
  • Goods and items purchased on sale or other promotions are not eligible for replacement and exchange unless you have received damaged goods.
  • Custom-made or altered items. Any personalized products will not be exchanged or catered.
  • No returns on online store credit.
  • You can return a product within 7 days from the date of purchase, except for Fresh, Ultra Fresh, and Frozen items (Terms and Conditions apply).

ABM Mart is dedicated to providing a seamless shopping experience, and our return policy is a testament to our commitment to your satisfaction. Visit www.abmmart.pk for more details on our products and policies.